The company has a full fledged Technical Department headed by General Manager - Technical with 23 years of industry experience in Electronic Circuitry & Product Design, R&D, Product Testing, Quality Control, etc. Assisted by a team of bright and young engineers, this department has the following responsibilities:

• Establish quality & performance norms for various products.
• Prepare specifications as per international standards.
• Set up IQC and lab testing equipment / procedures.
• Test competitor’s products and benchmark company’s products.
• Upgrade quality and reduce field returns (RMA)
• Review electronic circuitry design, housings, packaging, gift box designs, instruction manuals, etc., with a view to making them cost effective, consumer friendly and suited to Indian operating environment.
• Identify product USPs.
• Technical training to Sales & Service / Distributor personnel.
• Keep abreast of technological developments in product design / specs and identify high quality vendors.
• Provide all technical inputs for product development.

This department is engaged in a continuous dialogue with electronic component and chip manufacturers, vendors, standard institutions and testing laboratories.